Privacy Policy
At Evelyn Grace Boutique, we are committed to protecting the privacy and personal information of all our customers.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
By accessing our site or placing an order, you agree to the practices described below.
Information We Collect
We collect the following types of personal information to process your order and operate our online store:
1. Information you provide to us:
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Full name
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Email address
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Shipping address
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Billing address
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Order details and purchase history
2. Payment information:
Handled securely by trusted third-party payment processors such as:
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Shopify Payments
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PayPal
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Klarna
We do not store your full payment details.
3. Device & browsing data:
Collected automatically through cookies and analytics tools:
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IP address
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Browser type
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Device information
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Pages viewed
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Time spent on the website
This data helps us improve website performance and security.
How We Use Your Information
We use your information for the following purposes:
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To process and deliver orders
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To communicate about order status or support requests
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To respond to questions or concerns
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To prevent fraud and keep our store secure
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To improve store performance and user experience
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To send promotional emails (only with your consent)
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To comply with legal, accounting, and tax obligations
We use your data only for legitimate business purposes and never misuse or sell it.
Sharing of Personal Data
Your data is shared only with trusted service providers necessary to run our business, such as:
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Shipping carriers: Canada Post & UPS
Payment processors: Visa, Mastercard , PayPal, Google pay, Appel pay - IT and analytics partners: Meta, Google Analytics
- Customer service tools (if applicable)
All third-party partners must comply with strict confidentiality and security standards.
We never sell, rent, or trade customer data.
Data Security
We use advanced security practices to protect your personal information:
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SSL encryption on all pages
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Secure payment gateways
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Encrypted data storage
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Limited internal access to sensitive information
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Regular monitoring and security updates
While no online system is 100% secure, we take every reasonable measure to protect your data.
Data Retention
We keep your personal data only as long as necessary to:
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Fulfill your order
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Provide customer service
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Meet legal, tax, or regulatory requirements
When data is no longer needed, it is securely deleted.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold
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Request corrections
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Request deletion (when legally permitted)
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Object to processing
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Opt out of marketing emails at any time
To exercise your rights, contact us at:
📧 info@evelyngraceboutique.com
We respond within a reasonable timeframe.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Provide a functional shopping experience
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Remember customer preferences
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Analyze website traffic and performance
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Personalize marketing (if consent is given)
You may disable cookies through your browser settings, although some features may stop working properly.
Children’s Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices or legal requirements.
The most recent version will always be posted here with an updated “Last Modified” date.
Last Updated: November 2025
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
📧 info@evelyngraceboutique.com
Evelyn Grace Boutique, Toronto, Ontario.