Shipping Policy

Shipping Policy – Evelyn Grace Boutique

At Evelyn Grace Boutique, we are dedicated to providing all customers with a fast, reliable, and seamless shipping experience.
This Shipping Policy outlines delivery times, costs, and procedures to ensure your order arrives safely and on time.

Delivery Time

We aim to process and ship all orders within 24–48 hours of order confirmation.
Once dispatched, orders typically arrive within 5–14 business days, depending on your location and local carrier operations.

Please note that delivery times may vary due to factors such as weather conditions, public holidays, customs inspections, or high-volume shopping periods.

Free Shipping

We are proud to offer Free Shipping on all orders, with no minimum purchase required.
This is part of our commitment to making your shopping experience smooth, enjoyable, and worry-free.

Shipping Method

All orders are shipped directly from our central fulfillment center.
This process allows us to maintain strict quality control while ensuring that your items are packed, inspected, and delivered as quickly as possible.

Shipments may be handled by Canada Post, UPS, DHL, or other trusted logistics partners, depending on your delivery region.

Order Processing

After placing your order, you will receive an order confirmation email.
Orders are processed and shipped within 24–48 hours on business days.

Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your shipment’s journey until it arrives at your door.

Order Tracking

Every order includes tracking for complete transparency.
Your tracking number will be sent to the same email address used during checkout.
Simply click the link in the email to view real-time updates from the courier’s tracking page.

Questions and Customer Service

If you have any questions about your order or our shipping policy, please contact our customer service team at:
📧 info@evelyngraceboutique.com

Our support team is always happy to assist and will respond to your inquiry as soon as possible.

Restrictions and Exceptions

While we always strive to meet estimated delivery times, delays may occasionally occur due to factors beyond our control, such as:

  • Customs clearance delays

  • Weather disruptions

  • Local delivery restrictions or postal delays

Evelyn Grace Boutique cannot be held responsible for such circumstances but will do everything possible to assist you in tracking or resolving delivery issues.

Summary

At Evelyn Grace Boutique, we take pride in offering a fast, dependable, and customer-focused shipping experience.
Our goal is to ensure that every order arrives promptly and in perfect condition.

For any questions or assistance, feel free to reach out to us at:
📧 info@evelyngraceboutique.com
Evelyn Grace Boutique – Toronto, Ontario, Canada